"Dear Dr. Polakof,
The consistent high quality of the courses is a primary factor in the meeting's success and we certainly appreciate your part in helping us maintain these standards. The Aesthetic Society is extremely fortunate to have dedicated individuals, such as you, who are willing to contribute their valuable time and expert knowledge to our scientific program. Having participated in the preparation and presentation of teaching course ourselves, we fully appreciate the immense effort that you have made."
The American Society for Aesthetic Plastic Surgery, Inc.
" Memo to: Dr. James Polakof
Jim,
All of the physicians at Marietta Plastic Surgery want to express our gratitude for your assistance during your tenure with our practice. Of particular note, your planning, guidance, and production of our informative practice DVD was truly professional. We all feel that the assistance you gave us in finding, interviewing, and hiring an additional patient coordinator as well as the training you gave to all of our patient coordinators was critical to our success. The re-vamping of our website was very well done and many patients have commented on the aesthetic appeal of the website. You have also be available and promptly responsive to any inquiry and always carried yourself with the utmost of professionalism. Again, thank you for help in improving our practice a multitude of ways."
Keith Hanna, MD FACS
Marietta Plastic Surgery, Atlanta, Georgia
cc: Keith West, MD, Michael McNeel, MD, Thaddeus Fabian, MD
"Dr. Jim Polakof has been a fountain of good advice for my plastic surgery practice. No only has he been accurate in his diagnosis of the weaknesses, but he has been most helpful in implementing the cures for these ailments. His follow through has been timely and diligent. Jim also produced a practice DVD which was expertly done in a timely fashion, was of the highest quality, and which also came in under budget!
I give him an unqualified "Superior" rating as a practice management and marketing consultant, and recommend him to those who are looking for such an individual."
George Sanders, M.D.
Plastic Surgeon - Encino, California
"Dr. Polakof has served as my Practice Manager for more than two years. He was involved in all aspects of practice management, including staff supervision, payroll and financial coordination. In addition, Dr. Polakof created and implemented a comprehensive, on-going marketing program for my practice. This included web site creation and management, video production, television commercial production, television and commercial writing and placement, newspaper and magazine advertising design and placement, brochure design, writing and printing coordination, and successful press coverage development. He also established and supervised a comprehensive patient counseling program, including an efficient database to insure timely and effective prospective patient follow-up.
Dr. Polakof and I worked closely together and his counsel along with strategic planning was greatly appreciated. he was instrumental in converting my practice which primarily focused upon reconstructive surgery to predominantly aesthetic procedures which now constitute 90% of my surgical activities. I enthusiastically recommend his management and marketing skills to practices which specialize in cosmetic surgery, or wish to increase their aesthetic procedures."
Steven M. Zoellner, M.D.
Pinehurst Plastic Surgery Specialists, P.A.
Pinehurst, North Carolina
"Dr. James Polakof and his staff have been responsible for a significant increase in cosmetic surgery patient response and revenues for my practice during the past year. Dr. Polakof excels in both strategic and creative marketing and has contributed immensely to the management and administration of this practice.
In addition to recruiting and training an excellent patient counselor, he has established and currently manages an efficient, productive follow-up system, which has lead to booking a greater number of consultations and surgical procedures.
His fine aesthetic taste and creativity have provided excellent marketing tools for my practice, including newspaper advertisements, brochures and an outstanding video presentation. The seminar which Dr. Polakof developed, marketed and orchestrated was a huge success.
I wholeheartedly appreciate his superb skills and enthusiastically recommend Dr. Polakof to medical practices seeking management counsel and strategic creative marketing services."
Leonard W. Glass, M.D.
Plastic Surgeon - San Diego, California
The American Society of Plastic Surgeons
To: James Polakof, PhD; Gloria Polakof, PhD
Date: .February 9, 2010
RE: Plastic Surgery 2009 Instructional Course Evaluations
"On behalf of the ASPS Annual Meeting Council and the Instructional
Course Committee, I would like to thank you for presenting your course
entitled, “Meeting the Challenge of Today’s Economy and Maximizing
Staff Productivity” held during Plastic Surgery 2009 in Seattle this past
October. Attached are your instructional course evaluations for your
review. Please note that this evaluation summary provides evidence
that the program content was effective in meeting identified
educational needs and will be used in the planning process for future
educational programs to help identify the educational needs of our
members. Again, thank you for your participation in the 2009 program.
Your support of the American Society of Plastic Surgeons is greatly
appreciated."
Mary Ellen Bogucki, Educational Program Administrator
The American Society of Plastic Surgeons
Note: Based upon course evaluations, 100% of the attendees
plan to implement Dr. Polakof's strategies in their practices.
"New patients have told us that their decision to contact my office resulted from the highly favorable impression that the advertisements created by Dr. Polakof and his staff made."
David M. Metzner, M.D.
Plastic Surgeon - New Orleans, Louisiana
"I found Dr. James Polakof and Dr. Gloria Polakof to be very helpful, knowledgeable and ethical regarding public relations and the marketing of my practice."
Richard D. Anderson, M.D.
Plastic Surgeon - Scottsdale, Arizona
"Dr. Polakof, the practice is busy due to your excellent work. Your written materials have gotten kudos from some of the Proctor & Gamble employees that work in marketing. We are continuing to plan on our office OR spring/summer. Thanks for all your help."
Peter J. McKenna, M.D.
Plastic Surgeon - Cincinnati, Ohio
"Dr. James Polakof is professional, goal-oriented and highly knowledgeable in his field of promotion of medical practices. Dr. Polakof and his group do an excellent job in practice enhancement. I strongly recommend them."
David L. Wolf, M.D.
Plastic Surgeon - La Jolla, California
"I have used the professional consulting services of Dr. James Polakof and found he has an accurate perception and analysis of the marketplace."
George John Alexander, M.D.
Plastic Surgeon - Las Vegas, Nevada
"The quality of work produced by Drs. Jim and Gloria Polakof is second to none and I highly recommend their services."
Donald L. Wehmeyer, M.D.
Plastic Surgeon - Abilene, Texas
"Thanks to you, our schedule through June and most of July has been filled, and I am on track to my best month here!"
Juris Bunkis, M.D., F.A.C.S
Plastic Surgeon - Orange County, California
"I can't thank you enough for the last 2 years of invaluable service."
Christopher Chung
Plastic Surgeon - Glendale, California
"Dr. James Polakof and Dr. Gloria Polakof did exactly what they said they were going to do and it worked out virtually exactly how they said it would. Our practice has at least doubled."
Gareth Strand, M.D. and J. Christopher Hastings, M.D.
Plastic Surgeon - Reno, Nevada
"Dr. Polakof was instrumental in developing a program that jump started my practice in a new location and I have been busy ever since."
Graham M. Kemsley, M.D.
Plastic Surgeon - Irvine, California
"I wish to extend my appreciation to Dr. Polakof and his staff for the excellent marketing campaign they implemented for the seminar we recently staged. Almost 400 prospective patients attended which was far beyond my original expectations. I know my practice will benefit immensely."
Eric S. Schaffer, M.D.
Plastic Surgeon - San Antonio, Texas
"I wish to express my appreciation for the excellent services Dr. Polakof and his firm have provided my practice. I am more than pleased to recommend his services."
H. George Brennan, M.D.
Facial Plastic Surgeon - Newport Beach, California
"The marketing concepts of Dr. James Polakof and Dr. Gloria Polakof were original, as well as tasteful. I feel they have been the primary reason why my practice has successfully evolved into cosmetic surgery."
Maurice P. Sherman, M.D.
Facial Plastic Surgeon - Del Mar, California
"I wish to express my sincere appreciation and gratitude for the exceptional service Dr. Polakof has provided for my practice. He facilitated the transition of my practice from a general dermatological entity into a successful cosmetic oriented organization."
Bernard I. Raskin, M.D.
Dermatologist - Valencia, California
"I would like to take this opportunity to commend and congratulate you and your organization for the superb work that you provided to me and my office. I am most impressed with the superb communication that you and your staff provided me during the project of the creation of a new cosmetic patient brochure, creative newspaper advertising, and scripts for upcoming radio commercials.
In addition to the quality of skill demostrated by you and your staff, you and your people also showed unique service aspects that deserve special mention. These inlclude the fact that you stick to your word regarding scheduling and follow through on projects. I could always count on you to get back to me and have work done on time. Unlike other companies that I have used, you were receptive to hear my ideas and were willing to incorporate them into your projects for me. You always maintained an open ear policy and welcomed my input."
Robert M. Peppercorn, M.D.
Dermatologist - Yuba City, California
"With the help of Dr. James Polakof and Dr. Gloria Polakof we were able to transform our practice from mostly dermatology to mainly cosmetic surgery. I would not hesitate the recommend their creative and strategic services."
Robert C. Langdon, M.D.
Dermatologist - Madison, Connecticut
"Dr. James Polakof and Dr. Gloria Polakof are knowledgeable professionals who conduct themselves in a thoroughly professional manner. They are creative, competent, ethical, personable and easy to work with."
R. Lanny Hunter, M.D.
Dermatologist - Flagstaff, Arizona
"Dr. Polakof and his associates at HMA helped us to establish a mission and goals that could expand our vision for future success. All of this has been done with a great deal of professionalism and inspiration."
Janet Neigel, M.D.
Ophthalmologist - West Orange, New Jersey
"I can not imagine how we could have been more successful and I would attribute all of this to Dr. Polakof, his excellent staff and excellent abilities in marketing our procedures."
Steven G. Pratt, M.D.
Ophthalmologist - La Jolla, California
"I wish to thank Dr. Polakof and his staff for getting my new cosmetic surgery practice off and running with such as bang."
Fredric A. Stern, M.D.
Ophthalmologist - Seattle, Washington
"Dr James Polakof and HMA have a very organized program for structuring a cosmetic surgeon’s medical office. Dr Polakof’s input on how to handle Dr. Todd Malan’s SmartLipo patients from the initial phone calls straight through to follow-up, was indispensable. His knowledge and understanding of marketing and advertising was extremely helpful in increasing patient counts. He handled the creation and placement of advertising for the practice in a very professional manner and relieved us of a great deal of toil and guess work. Dr. Polakof's accessibility was greatly appreciated. We could reach him any time we had questions and he never hesitated to respond in a timely manner.
Dr James Polakof and Dr. Gloria Polakof were very talented at training our Patient Care Counselor staff."
Bruce A Woolf
Business Manager
Innovative Cosmetic Surgery Center
Todd K Malan M.D.
Scottsdale, Arizona |
